Welcome to camananpujara.com! These terms and conditions outline the rules and regulations for the use of camananpujara.com and the purchase of products from our ecommerce platform.
By accessing this Website and/or purchasing products from us, we assume you accept these terms and conditions. Do not continue to use camananpujara.com if you do not agree to all of the terms and conditions stated on this page.
1. Interpretation and Definitions
"Agreement" means these terms and conditions.
"Website" refers to camananpujara.com.
"Company," "We," "Us," and "Our" refer to camananpujara.com.
"Customer," "You," and "Your" refer to the person accessing this Website and/or purchasing products from us.
2. Products
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Website.
We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website.
3. Pricing and Payment
All prices displayed on the Website are in Indian Rupees (INR) and are subject to change without notice.
We accept payment through various methods such as credit/debit cards, net banking, UPI, etc.
Payment processing will be handled securely. We are not responsible for any errors made during payment processing.
4. Shipping and Delivery
We aim to dispatch orders within 7-10 working days from the date of order confirmation.
Delivery times may vary depending on the shipping address and other factors beyond our control.
5. Returns and Refunds
Please refer to our separate Returns and Refunds Policy for detailed information.
6. Intellectual Property
The Website and its original content, features, and functionality are owned by camananpujara.com and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India.
Cancellation and Refund Policy
We understand that sometimes you may need to cancel your order. Please read our cancellation policy carefully before placing an order with us.
1. Cancellation Period
You can cancel your order within 2 hours of placing it. After this period, cancellations may not be possible as the order may have already been processed for shipping.
2. How to Cancel
To cancel your order, please contact our customer support team at support@camananpujara.com with your order details.
Please note that cancellations made via email or phone must be confirmed by our customer support team to be considered valid.
3. Refunds
If your order is eligible for cancellation and you have already made a payment, we will initiate a refund to your original payment method within 14 working days.
Refunds may take some time to reflect in your account depending on your bank or payment provider's processing time.
4. Non-Cancellable Items
Some items may not be eligible for cancellation once the order has been placed due to their nature, such as personalized or made-to-order products. In such cases, we will clearly indicate the non-cancellable status on the product page.
5. Order Modification
We understand that you may need to modify your order after placing it. If you wish to modify your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but please note that modifications may not always be possible depending on the order status and product availability.
6. Changes to Cancellation Policy
We reserve the right to modify or update our cancellation policy at any time without prior notice. Any changes to the cancellation policy will be effective immediately upon posting on our website.
8. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time.
9. Contact Us
If you have any questions about these terms and conditions, please contact us at support@camananpujara.com.
By using this Website and/or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions and cancellation policy.
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Shipping Policy
Thank you for shopping with camananpujara.com. We want to ensure that your shopping experience is seamless and hassle-free. Please read our shipping policy carefully before placing an order with us.
1. Shipping Zones
We currently offer shipping services within India only.
2. Shipping Methods and Timelines
We offer standard shipping for most products.
Standard shipping: Delivery typically takes 7 to 15 business days after dispatch, depending on your location.
Please note that shipping timelines may vary depending on factors such as product availability, shipping address, and unforeseen circumstances beyond our control.
3. Order Processing Time
Orders are typically processed and dispatched within 7-10 working days of receiving payment.
Orders placed on weekends or public holidays will be processed on the next working day.
4. Shipping Charges
Shipping charges are calculated based on the weight of the products, shipping method selected, and delivery location.
We offer free shipping on orders above a certain order value. Please check our website for current free shipping thresholds and promotions.
5. Tracking Orders
Once your order has been dispatched, you will receive shipping confirmation details via Whatsapp message containing your tracking information.
You can track the status of your order by using the tracking information provided by our delivery partner on WhatsApp.
6. Delivery Attempts
Our shipping partners will make multiple attempts to deliver your order. If they are unable to deliver the order after multiple attempts, the package may be returned to us.
Please ensure that someone is available to receive the package at the provided shipping address during the expected delivery timeframe.
7. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to incorrect address, unavailability of the recipient, or any other reason beyond our control, we will contact you to arrange for re-delivery or issue a refund, minus any shipping charges incurred. In case of re-delivery of product you will be charged return charges as well as re-delivery charges on actual basis which needs to be paid separately.
8. Shipping Restrictions
Some products may have shipping restrictions due to their size, weight, or nature. Any such restrictions will be clearly indicated on the product page.
9. Changes to Shipping Policy
We reserve the right to modify or update our shipping policy at any time without prior notice. Any changes to the shipping policy will be effective immediately upon posting on our website.
10. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at support@camananpujara.com.
By placing an order with us, you acknowledge that you have read, understood, and agree to abide by our shipping policy.
Returns and Refund Policy
Thank you for shopping with camananpujara.com. We want to ensure that you are completely satisfied with your purchase. Please read our returns and refund policy carefully before making a purchase from us.
1. Returns
1.1 Eligibility
We accept returns on most products within 3 days from the date of delivery.
To be eligible for a return, the product must be unused, undamaged, and in the same condition as received. It must also be in its original packaging.
1.2 Non-Returnable Items
The following items are not eligible for return:
Downloadable software products.
Any product not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.
1.3 Return Process
To initiate a return, please contact our customer support team at support@camananpujara.com with your order details.
Our customer support team will provide you with instructions on how to return the product.
Please ensure that the product is securely packaged for return shipment to prevent damage during transit.
2. Refunds
2.1 Refund Eligibility
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 working days.
Shipping charges incurred for the original purchase are non-refundable.
2.2 Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account or upi/debit/credit card statement.
If you still have not received your refund after checking your bank account or upi/debit/credit card statement, please contact your bank or credit card company.
If you have done all of the above and still have not received your refund, please contact our customer support team for assistance support@camananpujara.com.
3. Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact our customer support team for assistance support@camananpujara.com.
4. Contact Us
If you have any questions or concerns about our returns and refund policy, please feel free to contact our customer support team at support@camananpujara.com
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By making a purchase from us, you acknowledge that you have read, understood, and agree to abide by our returns and refund policy.